Job Details

Financial Aid Intake Specialist (Part-time)

Position Number: 6158236
Location: Pasadena, CA
Position Type: Financial Aid

Financial Aid Intake Specialist (Part-time)

Pasadena City College

Salary: $28,001.52 - $30,871.80 AnnuallyCFT-39

Job Type: Part-Time Classified

Job Number: 07700

Location: Pasadena, CA

Department: Student Services

Closing: 5/4/2025 11:59 PM Pacific

Work Schedule: Monday through Thursday 8:00 A.M. - 1:00 P.M.
Please note: This position is not eligible for benefits.

Under general supervision, the specialist will serve as primary student contact to evaluate all financial aid intake documents and to control data entry of same documents.

REPRESENTATIVE DUTIES

Provides preliminary review of all financial aid applications and supporting documents.
Compiles and evaluates financial aid documents for information discrepancies and to resolve problems.
Assesses students' compliance with Federal and State financial aid requirements.
Acts as liaison between student and financial aid interviewers for unresolved and complex issues that arise during the intake process.
Maintains the policies and procedures to ensure application processing, notification and the accurate dissemination of financial aid information.
Maintains the hours and establishes work schedules for student and hourly workers.
Using database systems, enters, accesses and maintains information in on-line computer and personal computer terminal, assuring data integrity.
Applies judgment and knowledge of college and departmental policies and procedures to conduct department business.
Disseminates information on a variety of complex programs verbally and in written form. Interacts and interfaces with on-and off-campus community.
Operates a variety of office equipment including computers, faxes, copiers, multi-line telephones.
Disseminates information on a variety of complex financial aid programs verbally and in writing.

At the request of a supervisor, performs a variety of unscheduled duties normally and traditionally performed by a Financial Aid Intake Specialist.
Will not act in the capacity of a supervisor, but will be required to provide direction to hourly employees.

KNOWLEDGE AND ABILITIES:

KNOWLEDGE OF:

Office practices, supplies, and equipment
Office equipment operations
Grammar, spelling and usage of English
Applicable laws, statutes and regulations
District policies and procedures

ABILITY TO:

Apply superior customer service strategies
Maintain confidentiality
Interface with students, faculty, staff and community
Plan and organize a variety of work with varying deadlines;
Learn, interpret and apply laws, rules, policies, and procedures
Revise or develop and analyze information related to assigned activities;
Use independent judgment;
Operate personal computer systems and software.
Work in a multi-cultural environment
Work independently with little direction.
Establish and maintain cooperative and effective working relationships with others.
Read, interpret, apply, and explain rules, regulations, policies and procedures.
Communicate effectively both orally and in writing.

EDUCATION AND EXPERIENCE:

An associate degree and two years of increasingly responsible work in higher education student services involving contact with student populations.

DESIRABLE QUALIFICATIONS:

Two years of increasingly responsible work in financial aid.
Experience working with word-processing systems and/or record keeping software programs is desired.

Physical Demands
Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; to operate a motor vehicle and to visit various District and meeting sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone. This is primarily a sedentary office classification although standing and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard, typewriter keyboard, or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds.

Environmental Elements
Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

Core Competencies: The District has identified the following essential skills and attributes needed for success in this position.

Financial Aid Knowledge
Document Review and Verification
Data Entry and Record Management
Customer Service and Student Support
Attention to Detail
Communication Skills
Compliance and Confidentiality
Organizational and Time Management Skills

Salary Range:
CFT - 39

APPLICATION AND SELECTION PROCESS

Pasadena City College (PCC) utilizes an online application process. Hard copy, e-mailed, or faxed resumes are not accepted. Job postings will not be reopened due to failure to submit an application before the closing date for any reason. You can apply for a position from any computer with Internet access. Please keep in mind the following:

If you do not follow the process or your application/resume is incomplete, your information will not be processed.
If you need to update any submitted information, you will need to reapply in full. When HR sees duplicate applications, we archive the oldest and the most recent application and materials are considered.
The selection advisory committee will review, evaluate, and consider applications and supporting materials received by the deadline. Meeting the minimum qualifications for a particular position does not assure the applicant an interview.
While the acceptance of the application packet is done through PCC's Applicant Tracking System (ATS), all hiring decisions are made by a hiring committee.
Once applications are submitted, they are final. Please carefully review your application and the documents which you are attaching to make sure that they are free from errors and complete. If you require assistance with your application, please refer to the application guide or you may contact NeoEd Customer Support at 855-524-5627. Customer Support is available Monday - Friday, 6 a.m. - 6 p.m. (PST).

All materials listed below may be required for your application packet to be considered complete:

Resume or Curriculum Vitae
Cover Letter

After a review of applications received, the District may require the completion and submission of supplemental documents prior to the interview process.

ADDITIONAL INFORMATION

Successful applicants must provide proof of eligibility to work in the United States.
Successful completion of background check including Live Scan and Tuberculosis (TB) assessment/screening.
Pasadena Area Community College District will not sponsor any visa applications.
Applicants must be available for interviews at Pasadena City College at no cost to the District.
Applicants who have disabilities may request that accommodations be made in order to complete the selection process by contacting the Office of Human Resources directly at (626) 585-7388.
The Pasadena Area Community College District does not discriminate in the educational programs and activities operated by the District or in employment procedures and practices of the District. The Policies of Title IX as developed to date are available for inspection during normal business hours at the District office at 1570 E. Colorado Blvd., Pasadena, CA 91106.
Crime awareness and campus security information are available from Campus Police. (Public Law 101-542).
The Pasadena Area Community College District is an equal opportunity employer. The District encourages applications from underrepresented minorities and the disabled.
An applicant, who attempts to contact individual Board members or members of the screening committee with the intent of influencing the decision of the committee or the Board, will be disqualified. General inquiries regarding the position and/or District employment should be directed to the Office of Human Resources.

PASADENA AREA COMMUNITY COLLEGE DISTRICT
Equal Opportunity, Title IX, Section 504 Employer

To apply, please visit https://www.schooljobs.com/careers/pasadenaedu/classified/jobs/4912003/financial-aid-intake-specialist-part-time

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